Know when to call 9-1-1 - Save lives by keeping
emergency lines clear
Find Your Local Non-Emergency Number
Know when to call 911 - Save lives by keeping
emergency lines clear
Find Your Local Non-Emergency Number
Know when to call 911 - Save lives by keeping
emergency lines clear
Find Your Local Non-Emergency Number
Approximately half of all 9-1-1 calls are non-emergencies. Every non-emergency call ties up resources that could be helping someone in a life-threatening situation.
Our emergency services operate 24/7, and they need your help
to stay available for real emergencies.
The Impact of 9-1-1 Misuse
When Should You Call 9-1-1?
Emergency (Call 9-1-1)
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Life-threatening medical emergencies
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Crimes in progress
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Fire emergencies
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Serious accidents with injuries
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Immediate danger to person or property
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Minor traffic accidents without injuries
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Noise complaints
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Bylaw violations
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Non-urgent medical concerns
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General police inquiries
Non-Emergency Situations
Every Second Counts
Ontario's first provincewide campaign to reduce 9-1-1 misuse and ensure emergency lines remain available for those who truly need them.